Author Archives: SSI BLOG

Undercover Operation Series – Arizona (Part 1)

I Can’t Believe What I Saw…. Goal:  To check out an established Salon & Spa in Arizona Outcome:  Disappointment and Shock So, a couple days ago, I had some time between clients and I decided to check out an established … Continue reading

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Keep Your Knows In Your Business

It’s Up To You To Mind Your Own Business & Know Your Own Business… This is one of those tough-love emails.  I’m risking ticking off a few of my readers, but I’m unwilling to watch you risk the future of your … Continue reading

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Who’s Causing Your Cracks and What’s Leaking Out?!?

That’s an odd question, but trust me, keep reading on… because I’m talking about that team member that is sabotaging your business. It’s the team member that has a negative attitude and response to just about everything, everybody, and every system in place. … Continue reading

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It Doesn’t Have To Take Years To Build A $100,000 Dollar Annual Client Base, A Cohesive Team, and Have Extraordinary Leadership Skills.

ATTN:  Stylists, Salon/Spa Managers, Salon/Spa Owners, Estheticians, Cosmetology Grads!!!   It’s time to get serious about your business in the salon/spa industry and my guess is you wouldn’t be reading this right now unless you’re ready to make a massive change, right? … Continue reading

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Do You Play to Win or Play To Lose?

Question… Do you like to win?  Or, do you prefer to lose?  Seems like a crazy question, but believe it or not many people choose to lose.  Whether it’s a conscious choice or a subconscious choice, it happens way too … Continue reading

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Undercover Operation #2

My Experience Visiting a Day Spa in N.W. Washington State Goal: To have a 90-minute massage Result:  A total wet noodle and loss of… Read on for total result! My day started off, well let’s just say a bit soggy because … Continue reading

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Undercover Operation: Story #1

My Experience Calling On A Salon & Spa Goal: To set-up an appointment for a facial, brow wax, and blow-out with style Result: 7-minute hold time, a promised call back… Well, you’ve got to read the rest to find out! So, … Continue reading

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Yes, You’re The Toughest Sale of All!

The reality is, that selling You to You is the toughest sale of all!  Why?  Because most of us stand in our own way!  Sound familiar?  Self-doubt, procrastination, lack of confidence, sabotage, etc.  How many times have you had a great idea, you have … Continue reading

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5 Major Reasons I Had To Learn How To “Be Present”

I’ve always known to some degree in both my professional and personal life that being present is an incredibly powerful skill that needed to be mastered if I wanted it all.   I have done so many personal development courses that … Continue reading

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Unwritten and Unmanaged Goals Are Just Wishes And Dreams…

Okay, peeps….It’s past the mid-year mark. How are you and your business performing based on your goals for 2013? If you’re serious about growth and success, you must write your goals down. Don’t just shove them in the drawer or … Continue reading

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